privacy policy

Effective Date: [Insert Date]

Last Updated: [Insert Date]

Fern Fitness ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our mobile application (the "App").

1. Information We Collect

We may collect the following types of information:

•  Personal Information: Name, email address, phone number, and billing details

•  Usage Data: App interactions, class bookings, device type, and crash logs

•   Health Data: Optional fitness goals or preferences or medical limitations, if provided

2. How We Use Your Information

We use your information to:

•    Provide and improve or limit our services

•  Process payments and manage memberships

•  Communicate with you about classes, updates, and offers

•  Monitor usage trends and improve app performance

*  Limit or prohibit your use of products or services if, in our sole discretion, we determine that you are unable to safely use our products or services

*  Send you technical notices, updates, and alerts

*  Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of UPMC and others;

*  Maintain appropriate records for internal administrative purposes;

*  Comply with applicable laws, regulations, and court orders;

*  Carry out any other purpose described to you at the time the information was collected.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

•  Service providers (e.g., payment processors, scheduling platforms)

•  Legal authorities if required to comply with laws or protect our rights

•  Business partners with your consent

4. Data Retention

We retain your data as long as your account is active or as needed to provide services.  You may request deletion of your personal data upon termination of your account.

5. Your Rights

You have the right to:

•  Access the personal data we hold about you

•  Request corrections or deletions

•  Opt out of marketing communications

6. Children’s Privacy

Our App is not intended for children under 13. We do not knowingly collect personal information from or about children under 13.

7. Security

We implement reasonable measures to protect your information from unauthorized access, alteration, or loss. No system is 100% secure and while we strive to safeguard your data we are not liable for direct or consequential damages from loss resulting from the access by others of your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy within the App or sending a notification.

9. Contact

Questions? Email us at:

📧 info@fernfitness.com